Scholar Support Intern 2x

Company Overview

United States International University Africa, also known as USIU Africa, is a private university in Kenya, the largest economy in the East African Community. The university is accredited by the Commission for Higher Education in Kenya and by the Western Association of Schools and Colleges.

The university was established in 1969 as the Nairobi Campus of United States International University (USIU), a San Diego -based institution. In 1999, the United States International University, Nairobi Campus, established itself as a separate university under its new name: USIU Africa. In 2001, USIU merged with the California School of Professional Psychology (CSPP) to form Alliant International University.

Over 130 nationalities are represented among the student population undertaking 24 undergraduate, graduate and doctoral programs at USIU Africa. The university has an alumni population in excess of 140,000

Purpose of the role 

To implement, maintain, and continually enhance the  program and provide support for efforts in the area of
student services. processing,  providing direct support to students pursuing higher education, and coordinating a variety of communications efforts with students, college professionals, and staff.

Key Responsibilities

  • Coordinate with college professionals to collect and accurately interpret student and
    scholarship eligibility information
  • Review student information to determine scholarship status and appropriate award
    amounts
  • Process scholarship payments and student information submitted by fax, email and
    mail
  • Producing regular updates for staff and partners
  • Continually reviewing student information for accuracy and suggesting systems improvements to ensure data integrity
  • Provide telephone, text, and email support for students throughout scholarship application, selection, and awarding processes
  • Identifying opportunities to streamline application processes, developing and testing new systems and documenting those changes with specificity

Competencies (skills/abilities & behaviour)

  • Degree in communications, business, social sciences or other related fields
  • Service orientation with an eye to user experience.
  • Team player with excellent interpersonal and negotiation skills.
  • Ability to make quick and smart judgments in recommending alternative solutions within changed ground scenarios
  • Strong adherence to ethical practice and data privacy
  • Strong intercultural and interpersonal skills
  • Goal-oriented, with the ability to work under pressure, independently and with limited supervision

Minimum Eligibility Requirements

  • Mastercard Foundation Scholar Award letter  or letter of attestation from your  Mastercard Foundation Program Manager at the institution that awarded you the Scholarship. Secondary Scholars who studied in non-Scholars Program partner universities can apply with the award letter they received from their Secondary Education NGO ( Equity, CAMFED, BRAC and FAWE)
  • Copy of ID / Passport proving your citizenship or eligibility to work in the country
  • Copy of Highest Education Certificate/Qualification

Duration & Additional information

  • 6x Months Internship Program ONLY, the host organization reserve the right to extend the internship or convert it to a job based on performance and identified need. No full time jobs are guaranteed
  • All applicants are strongly advised to take note of the minimum eligibility, if all of the requirements are not met, your application will not be processed

We will ensure that no job applicant receives less favorable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability or age; nor be disadvantaged by any other conditions or requirements which are irrelevant.

More Information

Only candidates can apply for this job.