Operations & Experience Intern

Company Overview 

Jobberman is a Nigerian based job portal and career platform that lists candidate job applications for employers and helps connect people looking for jobs with companies hiring. It is “the single largest job placement website in sub-Saharan Africa”.

Purpose of the Job 

Your mission is to provide valuable and relevant content to attract and retain clearly defined
customers.

Key Responsibilities

Operations:

  • Provide content for job descriptions.
  • Ensure quality assurance of jobs are posted daily on the Jobberman website.
  • Maintain compliance with stipulated jobs policy.
  • Perform audit on employer accounts that currently have status online.
  • And any other related activities and assignments as assigned by supervisor

Customer Experience:

  • Reach out to customers for service feedback
  • Analyze customer feedback, communicate & collaborate with the team to develop new techniques to ensure
    customer satisfaction and retention.
  • Be part of the initiative to increase customer CLV
  • Engage in deploying customer experience initiatives
  • And any other related activities and assignments as assigned by supervisor

 

Competencies (Skills/Abilities & Behaviour)

  • HND or BSC in a business-related discipline
  • Excellent use of MS office packages
  • Good record-keeping and follow-up
  • Research and presentation skills
  • Very strong in oral and written communication in English
  • Ability to take initiative and work independently
  • Handling multiple task and prioritizing
  • Data analysis and problem solving skills
  • Attention to details
  • An energetic attitude
  •  Good listening skills
  • Tech savvy
  • Very articulate and Courteous

MINIMUM ELIGIBILITY REQUIREMENTS

  • Mastercard Foundation Scholar Award letter  or letter of attestation from your  Mastercard Foundation Program Manager at the institution that awarded you the Scholarship. Secondary Scholars who studied in non-Scholars Program partner universities can apply with the award letter they received from their Secondary Education NGO ( Equity, CAMFED, BRAC and FAWE)
  • Copy of ID / Passport proving your citizenship or eligibility to work in the country
  • Copy of Highest Education Certificate/Qualification

DURATION & ADDITIONAL INFORMATION

  • 6x Months Internship Program ONLY, the host organization reserve the right to extend the internship or convert it to a job based on performance and identified need. No full time jobs are guaranteed
  • All applicants are strongly advised to take note of the minimum eligibility, if all of the requirements are not met, your application will not be processed

We will ensure that no job applicant receives less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability or age; nor be disadvantaged by any other conditions or requirements which are irrelevant.

More Information

Only candidates can apply for this job.