Business Analyst Intern

Purpose of the Job 

Oversee the strategy and implementation of back-end and HQ operations that directly impact our clients.

Key Responsibilities

Client Data Operations

  • Support  Client Data operations and ensure that they are executed to world-class standards, this includes
  • Enrollment, Client Banning, Prepayment Drops, Client Stitching, Data Reporting, Sales Channel Support, Invoice Creation
  • Collaboratively set department KPI’s and metrics to measure success.

Strategic Improvements and Collaboration

  • Identify and prioritize operations improvement projects to allow us to scale to more farmers, more efficiently, and offer a better service.
  • Identifies interventions to optimize costs and potential saving opportunities on USSD and 2 way SMS
  • Work on USSD services optimization through, improving USSD reporting and USSD Service setup engagement with stakeholders
  • Work with Field Operation Stakeholder and Tech team to Improve on our payment processing and system

Spending and Budgeting

  • Participate in the annual budgeting process for client data operations; anticipate spending for the year based on annual plans.
  • Identify ways for the department to become more efficient

People Management & Training

  • Support staff mentorship to promote career growth and capacity to handle the organization’s rapid growth.
  • Personally lead training sessions for senior staff members.

Team & Culture

  • Serve as a leader and role model to the Kenya team at large. Embody the company’s core values: Humble Service, Hard Work, Continual Growth, Family of Leaders, Dream Big, and Integrity.
  • Implement best practices and initiatives that contribute to a more diverse and inclusive work environment.
  • Make Business Operations and One Acre Fund a great place to work.

Competencies (Skills/Abilities & Behaviour)

  • Demonstrate ability to be innovative and strategic
  • We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.

Minimum Requirements

  • Scholarship Award Letter
  • ID Copy/Passport Copy
  • Copy of Highest Education Certificate
  • Copy of Police Clearance Certificate/Invoice Receipt

More Information

Only candidates can apply for this job.